Accessibility

This service should be usable by everyone, including people who use a screen reader, magnify the screen, or cannot use a mouse.

What has been done

• Every page can be operated by keyboard alone, with a "skip to main content" link as the first stop
• Text and background colours meet contrast requirements, and the service can be used at 200% zoom without loss of content
• Form fields have visible labels, and errors say what is wrong in words rather than by colour alone
• Content is structured with real headings so a screen reader can navigate it
• The service works on a phone as well as on a desktop
• It is available in English and Kiswahili

Known limitations

• Some uploaded documents are supplied by applicants and their professionals. A scanned drawing cannot be read by a screen reader, and the county cannot make third-party documents accessible.
• Complex drawings have no text alternative.

If something is in your way

Tell us. Contact the department using the details in the footer of this page and say what you were trying to do and what stopped you.

If you cannot use this service at all, applications can also be lodged at the department's offices, and staff will help you complete one.

Standard

This service aims to meet WCAG 2.1 level AA.